Clinic receptionist

Job Description

Job description :
• Greet patients in person and on the telephone.
• Answer the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
• Answer patients' questions and address their complaints.
• Organize and schedule meetings and patients' appointments.
• Register new patients and update existing patients' records by collecting patients' information and ensure all patients' information is accurate in the system.
• Assist patients in completing all necessary forms and documentation.
• Create Invoices and collect payments.
• Inform patients of medical procedures and policies.
• Prepare weekly and monthly reports.
• Maintain smooth operation by following the clinic's policies and procedures.
• Monitor the performance of all equipment by performing preventive maintenance requirements, calling for repairs, maintaining stocks and equipment inventories and, evaluating new equipment and techniques when required.

Requirements:
• Prior Clinical Administrative Experience is a must
• Excellent Arabic & English written and verbal communication skills.
• Excellent computer skills.
• Strong organizational and planning skills.
• Problem-solving skills.
• Team Player.

Language :
Arabic (Speaking/Writing)
English (Speaking/Writing)